Welcome to our For Consumer page! At Advanced Reporting, we are dedicated to supporting you throughout the entire background check process. Whether you’re applying for a job, renting a home, or undergoing a routine check, we ensure your personal information is handled with the utmost care and confidentiality. Our goal is to provide you with clear, accurate reports that truly reflect your background. On this page, you’ll find resources to understand your rights, dispute inaccuracies, and smoothly navigate the background screening process. Your peace of mind and trust are our top priorities.
If you do not see an answer to your questions, please reach out to us via the Contact Us button in the bottom left corner of the screen.
What information do I need to provide in order to complete a background check on me?
This will all depend on the type of background check being conducted. To complete a basic background check, the following information may be collected:
Name
Date of Birth (DOB)
Social Security Number (SSN),
phone number,
email address,
Driver’s License number and issuing state,
current address and address history for the last 7 years.
More extensive background checks, the following additional information may be collected:
Employment history and documentation to support the claimed employment,
Education information and documentation to support the claimed education,
References,
Rental history,
Professional license information and documentation to support the claimed license,
Social media handle information,
or more.
Why do you need my Social Security Number (SSN)?
Your SSN is a vital piece of information used to complete your background check. It is used to confirm your provided alias and address information as well as establish additional alias and address information. It is also used to complete searches like employment verifications, education verifications, and credit reports. Providing your SSN helps us provide the best possible results for you and the client.
What if I don’t have the required information needed? (Like an SSN, Driver’s License, etc.)
If there are no instructions at the top of your questionnaire on what to enter when you do not have the required information needed to move to the next screen, please reach out to us via the Contact Us link at the bottom left of the website, or by calling us at 503-375-0451.
How do I edit or change the information I gave during the questionnaire?
If you need to edit or change information once it has been submitted, we would be happy to assist you with that. please send us a message using your Applicant Portal informing us of the change(s) you wish to make. We will update the information on your behalf once we receive your message.
How do I get a copy of my report?
A copy of your background check (called a Consumer Copy) is available in your Applicant Portal. You will be able to view it for 90 days after your background check’s completion. Your Consumer Copy may be printed or downloaded for access beyond 90 days. If you are having any trouble accessing this please reach out to us via the Contact Us link at the bottom left of the website, or by calling us at 503-375-0451.
How do I access my Applicant Portal?
You can access your Applicant Portal using the link sent to you via email. An invitation email is sent to your email address provided when your file is created. Additional emails will be sent when messages or document requests are entered by one of our investigators. Visit our Applicant Portal post for additional information.
I received an email that says I have an unread message. How do I access it?
To access your unread message, you will need to open your Applicant Portal. This can be done by clicking the link “Log On” in the Unread Applicant Portal Messages for Company Name email. If the “Log On” link does not work, you can login using the URL located under the link. Visit our Applicant Portal post for additional information.
What does “No Reportable Records Found” mean?
“No Reportable Records Found” means no records were reported that met the reporting criteria for the search.
How do I dispute incorrect information on my report?
Information in your background check that is incorrect or no longer accurate may be disputed with our Compliance Department. Please submit your dispute using the Consumer Dispute form available above (preferred). Alternatively, you may reach out to us via the Contact Us link at the bottom left of the website or by calling us at 503-375-0451.
Below is what you can expect to start your background check process. The content may vary depending on the scope of your background, but the process is the same. If you have any questions before you get started, reach out…
