At-The-time Notice To Consumers
Sun-Tzu wrote, “in the midst of great chaos, there is also opportunity”. Throughout the chaos of the current COVID 19 pandemic, Advanced Reporting is proud to partner with you, our clients, to develop innovative solutions to address the “new normal”.
With business and personal communication shifting dramatically toward digital channels we undertook a review of our communications with your candidates regarding the background check process, searching for opportunities to increase awareness, transparency and trust. We are proud to announce that we will begin sending “At-the-time” notices to consumers on July 1, 2020. No action is required on your part and this will not impact the cost or turnaround time of your reports.
The purpose of the notification is to inform consumers when public record information is reported in a consumer report and who the recipient of that information is. The notice includes our contact information should candidates have any questions about the information being reported or their background check in general.
We believe this is a great opportunity to strengthen communication and promote transparency in the background screening process. An example of the notice is provided below. Please let me know if you have any questions on this topic or any other compliance needs.
|SAMPLE AT-THE-TIME NOTICE TO CONSUMER|
June 19, 2020
Hello John Smith,
We are writing today to confirm that your background check, which contains public record information, has been completed and reported to
123 Main Street
Salem, Oregon 97301
This notification is for your information only and no action is required. If you requested a copy of your background check, you will receive it in a separate notification. If you would like to receive a copy of your background check, please contact us via live chat on our website, www.advrep.com, or email at email@example.com regarding reference number 123456.
Have a wonderful day,
Advanced Reporting LLC
PO Box 12398
Salem, OR 97309
Phone: 503-375-0451 / 888-375-0451
Fax: 503-364-0195 / 877-450-2774