Cisco - Advanced Reporting

CISCO SYSTEMS BACKGROUND SCREENING THROUGH ADVANCED REPORTING

In order to obtain a badge or access to internal systems for Cisco Systems, all contingent workers will be required to have a background check performed on them. Please review the links below on how to get started, what the screening requirements are, and how the process works.

Getting Started

Getting started is simple, we’ll just need your company to fill out our client application located at: https://advrep.com/contact-us/. Once we’ve received your application, we will send out the statement of work (SOW) and client agreement. When that is signed and returned, we will credential the account, and the documentation provided will be reviewed. The person listed as your primary account administrator will be set up with login credentials and be sent instructions on how to order new background requests through our system.

Please note, Login credentials can not be shared, it is a violation of our service agreement for users to share login credentials due to the sensitive nature of the information we provide. If you need to have additional users set up with access to our system after your account has been established, please let us know and we will be happy to help.

What is the process and what happens after the background check is completed?

Ordering reports online through our system is easy. Once your account has been set up, your account administrator will be provided with login credentials and instructions on how to order reports through our system. The only information you’ll need is your candidate’s name & email address. After you’ve placed the order, your candidate will get an email with a link to the background questionnaire where they will electronically sign the authorization forms, they will enter their name and personal information required to perform the background. As soon as your candidate submits the required information, you will be able to see the background pending in our system, and when it’s completed you will receive an email with a link to the completed report.

NOTICE: – Cisco Systems requires viewing access to the completed background reports. Once the Background Check is completed it will be made available to a Cisco representative.

Upon completion of the background check, Advanced Reporting will provide the report summary back to Cisco Systems. If the background is assigned a MEETS COMPANY STANDARDS adjudication, the worker can be validated through the Fieldglass/Beeline system as having their background check completed; or you will be able to be submit your employees to the Contingent Worker Onboarding team to begin the badging process.

If the background is assigned an UNDER REVIEW status, the background will not be able to be validated through the Fieldglass system. If you wish to submit your employee to Cisco Systems for assignment, please visit https://app.smartsheet.com/b/form/2ce43a4690274073932fc05d05a1ba8a to submit a request for the Contingent Worker Onboarding team to review the background results to make a final adjudication decision.

When entering the employee information into Fieldglass for validation, you will be required to provide the following information. This information will need to match exactly as it appears in Advanced Reporting’s online system.

Cisco Package Background Check File ID. This is the Advanced Reporting File Number.
Report Completion Date

Cisco Package Background Check File ID. This is the Advanced Reporting File Number.
Report Completion Date
Employee Name(Last Name, First Name) as it appears in the Advanced Reporting system.
Background Check Report Final Status (Meets Company Standards)

What is adjudication and how does it affect my reports?

The final step to completing the Cisco Systems contingent worker backgrounds is to adjudicate(review) the results of the background searches to determine whether the background MEETS STANDARDS or is UNDER REVIEW.

A MEETS STANDARDS adjudication decision would mean that the background report contained no information that would prohibit a worker from receiving badge access based on the results. The adjudication results will be closed with the following note:
MEETS COMPANY STANDARDS – The applicant’s background check results do not trigger any of the defined adjudication criteria.

An UNDER REVIEW adjudication decision would mean that there was information in the background report that needs to be review by the CWO team to determine whether or not the candidate will be allowed access to Cisco Systems. The adjudication results will be closed with the following note:
UNDER REVIEW – Discrepancies in the applicant’s background check results triggered some questions.

The Background check needs to be reviewed by Cisco Backgrounds Unit for clearance of discrepancies and determination of Meets Company Standards or Does Not Meet Company Standards.

US Contractor Screening Requirements

Advanced Locator

A social security number trace will be run to determine the counties in which the individual has lived and what names (given name, alias, AKAs, maiden and married names, for example) were used. If you are outside the U.S. and do not have a social security number, this check will not be run.

7 Year County Level Criminal Records Search

County level criminal records searches will be performed in each of the counties and for each of those names used during the prior seven years, as identified by the candidate and the Social Security Name & Address Trace.

Federal Criminal Records Search

Criminal searches conducted through the Federal court Public Access to Court Electronic Records (PACER) system for felony and misdemeanor convictions in the last seven years. Matches determined by name, date of birth and/or additional identifiers.

Global Sanctions Search: Includes Prohibited Parties / OFAC Specially Designated Nationals List Search

As part of its enforcement efforts, OFAC publishes a list of individuals and companies owned or controlled by, or acting for or on behalf of, targeted countries. It also lists individuals, groups, and entities, such as terrorists and narcotics traffickers designated under programs that are not country-specific. Collectively, such individuals and companies are called “Specially Designated Nationals” or “SDNs.” Their assets are blocked and U.S. persons are generally prohibited from dealing with them.

NOTE: If a candidate’s SSN Trace does not provide 7 years of address history within the United States, we will be required to search all countries of residence for felony and misdemeanor equivalent criminal records during the past 7 years.

Global (Non-US) Criminal Records Search

Search scope and information available will vary outside of the US. All efforts will be made to obtain equivalent information as permitted by local laws. Searches will be performed for US Felony & Misdemeanor equivalent records in all locations of residence within the last 7 years.

For countries exempt from local criminal records searches, please see table below

International (Non-US) Contractor Screening Requirements

Global (Non-US) Criminal Records Search

Global Sanctions Search: Includes Prohibited Parties / OFAC Specially Designated Nationals List Search

Exempt Countries from local Criminal Records Searches

Criminal investigations are conducted in all countries except as prohibited by local laws and regulations (or as determined as not required by Cisco). The follow countries are exempt from criminal investigations for Cisco Systems screening requirements:

Belgium	Brazil	Canada
Chile	Croatia	Cuba
Finland	France	Germany
Greece	Guyana	Hungary
Iran	Ireland	Italy
Japan	Kazakhstan	Netherlands
Norway	Poland*	Russia
Slovenia	Sweden	Sudan
Syria	Ukraine	Venezuela

For these countries the local criminal investigation will not be performed on the background check. Investigations will still be conducted for the Prohibited Parties List search, with the exception of Poland.

*No criminal records search or prohibited parties search will be performed in Poland.

For reporting and audit purposes, exempt country searches will be added to the background report at no cost, and immediately closed with the following note:

For Cisco criminal investigations are conducted in all countries except as prohibited by local laws and regulations or as determined as not required by Cisco. The country where this candidate lived is an exempt country and will not be searched for criminal records.

Turnaround Times

On Average, most US background checks are completed within 1-3 business days. However, there are areas of the country that have longer than normal turnaround times based on their own internal processes and procedures at the courthouses. We do everything in our power to return your reports in a timely manner so that your workers can begin their assignments, but we are dependent on the courts and researchers to provide us with the results to our search requests.

In regard to Non-US searches, the turnaround time varies depending on which countries we are required to search for local criminal records. While we can’t provide an average turnaround time, because it is solely dependent on the countries we need to search, the most common searches areas that we work in have the following turnaround times:

China – 3-6 Business Days
India – 6-7 Business Days
Mexico – 10-12 Business Days
United Kingdom – 20+ Business Days

Please note, in some countries, additional information is required in order to perform a criminal records search, the turnaround times listed above are applicable only when all required information is received and submitted to the records researchers.

In addition to this, in a limited amount of countries, expedited requests can be made for an additional fee. However, the expedite request needs to be made prior to background being started, and may not be available in the search area you need.

Cisco Systems Contingent Worker Screening Program